Booking conditions

Direct bookings

Your dates and total price are checked before a one-hour hold is created. Paying the 40% deposit through Stripe confirms the booking automatically. Bank transfers require the owners to verify receipt before confirmation.

Price and payment

A single nightly price applies to each accommodation, regardless of guest count, including 10% VAT. A 40% deposit is paid securely through Stripe or by bank transfer. An unpaid hold expires after one hour; a transfer receipt does not extend it. Contact us before transferring if the money cannot arrive within the hour. No security deposit is required.

Cleaning: 0 € (pending confirmation). Tourist fee per accommodation per night: 0 € (pending confirmation). The final total must be agreed before you confirm or pay.

Arrival and your stay

Check-in at 17:00 and check-out at 12:00. Bed linen and towels are included.

At check-in, we will ask you to show a valid identity document to verify guest registration details. We do not request photographs or retain copies of your ID card or passport.

Pets on request, with a supplement. We will agree the amount before booking.

Cancellation

Proposal pending review and approval. This is not the final policy. Request the agreed conditions before confirming or paying.

Percentages apply to the total price of the stay. Within 24 hours of booking, provided arrival is more than 30 days away: no charge. More than 30 days before arrival: the deposit is refunded in full. From 30 to 15 days before arrival: the deposit is retained (40% of the total). From 14 to 7 days before arrival: 60% of the total is charged. Less than 7 days before arrival, or a no-show: 100% of the total is charged.

Availability

The owners manage the calendar. Occupied nights cannot be requested. Connected portal calendars are imported periodically through iCal. Updates are not immediate. The website publishes held and confirmed dates in iCal feeds, and portals block them when they refresh those feeds. This delay can cause a conflict; if a payment needs review, contact the owners before paying again. Minimum stays are checked in the calendar and when saving a request; the strictest rule across all nights applies.

Contact: triongo@gmail.com · 652 90 16 50.